Custom Protective Services (CPS) is a Tri-State operation that prides itself on customer satisfaction. CPS’ approach centers on our personnel being the cornerstone of our mission to service and professionalism. Achieving the highest level of customer satisfaction comes with hard work and paying attention to the details. We achieve the highest level of security and client satisfaction by following our three principles of quality:
Superior Service and Accountability: It is our commitment to provide the highest level of security services while maintaining a focus on delivering outstanding customer service. CPS is dedicated to being accountable for meeting operating targets and improving service levels while providing unparalleled real time executive visibility and reporting.
Disciplined Management Process: We employ a rigorous employee screening and training approach, a disciplined Compstat-style management system and an application of leading technology that delivers streamlined operations, improved operating controls, and better reporting systems that reduce turnover and re-training costs.
Experienced Leadership: Our leadership, with its extensive background and experience in law enforcement, security and counter-terrorism will ensure the entire staff remains at the leading edge of security techniques. Our experience in contract administration and support operations ensures effective management, contract compliance and superior system visibility.
